For early transformation partners building on the DevCRM platform, the company has opened up its SAFE investment vehicle this quarter. The platform arms support engineers with product and end user data, helping reduce churn, cut costs by over 50%, and grow efficiently.ĭevRev has raised $70M+, one of the largest seed rounds in the history of Silicon Valley.
The DevCRM platform syncs GitHub, Jira, legacy CRMs, and Slack events in real-time with DevRev's issues, tickets, and conversations, elevating managers - technical support managers, project managers, product managers, and customer success managers – to drive user adoption and retention.ĭevRev Product-Led Support is the first app on the DevCRM platform converging in-app and modern customer channels with a scalable, customizable support ticketing platform that is tightly integrated with engineering issues. DevRev believes that cloud marketplaces will be a key lever for their go-to-market along with product-led and community-led-growth strategies with its own Marketplace.ĭevRev is powered by AWS, and puts product and end user data at the epicenter of your business, converging data across departments into a single collaboration and analytics platform, called DevCRM. "AWS Marketplace will provide DevRev access to buyer's pre-committed cloud spend, accelerate deals with easier procurement, and advance partnerships", says Manoj Agarwal, President, and co-founder of DevRev.
B2B marketplaces, SaaS specifically, will mimic the consumer-grade app stores of the last decade, in terms of discovery, trust, and revenue share. In the modern era of SaaS, partnerships take a new form, evolving from pure consulting and implementation hours to a more repeatable commerce with partner apps and plugins ("snap-ins"). The company plans to leverage cloud marketplaces to tap into the buyers' cloud budgets, unlock multiple paths to commerce, and build partnerships with businesses creating value on top of the DevRev platform.
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